Last updated: September 15, 2025
Outdoor Adventure Booking LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, booking services, and related offerings (“Services”). By using our Services, you consent to the practices described in this Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, and other information you provide when making a booking.
- Booking Information: Details of reservations, activities selected, travel dates, and preferences.
- Payment Information: Credit/debit card details or other payment methods (processed securely through third-party payment processors).
- Technical Information: IP address, browser type, device identifiers, and browsing activity on our website.
- Communication Data: Information from your interactions with our customer support, including emails, SMS, or phone calls.
2. How We Use Your Information
We use the information we collect for purposes including:
- Processing and managing bookings and reservations.
- Communicating important updates, confirmations, or changes to your bookings.
- Providing customer support and responding to inquiries.
- Sending promotional offers or marketing communications (only if you opt-in).
- Improving our website, services, and user experience.
- Complying with legal obligations.
3. Sharing of Information
We may share your information in the following cases:
- Service Providers & Partners: With activity providers, guides, and third-party vendors necessary to fulfill your bookings.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no system can guarantee 100% security.
5. Your Choices
- Marketing Communications: You can opt out of promotional emails or SMS messages at any time by following the unsubscribe instructions or replying “STOP” to SMS.
- Access & Updates: You may request access to, correction of, or deletion of your personal data by contacting us.
6. Cookies & Tracking
Our website may use cookies and similar technologies to enhance functionality, analyze site traffic, and personalize user experience. You may adjust your browser settings to refuse cookies, though this may affect website functionality.
7. Children’s Privacy
Our Services are not directed at children under 13. We do not knowingly collect personal information from children. If we discover such data has been collected, we will delete it promptly.
8. International Users
If you access our Services from outside the United States, please note that your information may be transferred and processed in the U.S., where data protection laws may differ from those in your country.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the “Last Updated” date revised. Your continued use of our Services after changes are posted constitutes acceptance of the updated Policy.
10. Contact Us
For questions or concerns regarding these Terms & Conditions, please contact us at:
📧 [email protected]
📞 +1 (865) 4204-755